UPSC Public Administration – Complete Ultimate Digital Library | Shaktimatha Learning

 

📘 Public Administration – Paper II
Previous Year Questions
Administrative Reforms in India

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Q1. Critically examine the recommendations of the Second Administrative Reforms Commission (ARC).

Answer Framework:

• Ethics in governance
• Citizen-centric administration
• E-governance reforms
• Police and financial reforms
• Challenges in implementation

Conclusion: Second ARC emphasized accountable and responsive governance.

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Q2. Discuss the role of RTI in strengthening administrative accountability.

Answer Framework:

• Right to Information Act, 2005
• Promotes transparency
• Empowers citizens
• Reduces corruption
• Limitations and misuse concerns

Conclusion: RTI transformed governance from secrecy to openness.

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Q3. Analyse the importance of citizen charters in public administration.

Answer Framework:

• Defines service standards
• Promotes accountability
• Improves service delivery
• Encourages public participation
• Issues in enforcement

Conclusion: Citizen charters enhance transparency but require effective monitoring.

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Q4. “Administrative reforms must focus on both structural and behavioural changes.” Discuss.

Answer Framework:

• Structural reforms: decentralization, digitization
• Behavioural reforms: ethics, accountability
• Training and attitudinal change
• Resistance to reform
• Need for leadership and political will

Conclusion: Sustainable reforms require systemic and cultural transformation.

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Prepared by Shaktimatha Learning
Reform → Transparency → Responsive Governance