📘 Model Answer 27
Digital Governance in India
Question
Model Answer (250 Words)
Digital governance refers to the use of information and communication technologies to improve service delivery, transparency, and citizen engagement in public administration. In India, initiatives under Digital India have significantly transformed governance processes.
Programs such as Aadhaar-based identification, Direct Benefit Transfer (DBT), e-procurement systems, digital land records, and online grievance redressal platforms have enhanced efficiency and reduced leakages. Real-time data monitoring enables evidence-based policymaking.
Digital governance strengthens transparency by reducing intermediaries and improving access to public services. It promotes citizen-centric administration and accountability.
However, challenges persist. Issues of data privacy, cybersecurity risks, digital divide, and algorithmic bias raise concerns. Over-reliance on technology
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