UPSC Public Administration – Complete Ultimate Digital Library | Shaktimatha Learning

 

 Advanced 20-Mark Series – Answer 13
Ethics of AI in Public Administration

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 Question

“Artificial Intelligence enhances administrative efficiency but raises serious ethical concerns.” Critically analyse in the context of public administration.

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 Advanced 20-Mark Model Answer

Artificial Intelligence (AI) is increasingly integrated into public administration for predictive analytics, welfare targeting, surveillance, taxation systems, and digital governance. AI enhances speed, accuracy, and data-driven decision-making.

However, ethical concerns arise regarding transparency, fairness, privacy, and accountability. Algorithmic bias may disproportionately affect vulnerable populations, undermining principles of social equity and justice.

The opacity of AI systems creates a “black box” problem, where citizens cannot easily understand or challenge automated decisions. This weakens procedural fairness and democratic oversight.

Data privacy risks and surveillance capabilities further raise concerns about civil liberties. Without robust regulatory frameworks, AI-driven governance may compromise constitutional protections.

In India, digital identity systems, predictive policing tools, and welfare automation illustrate both efficiency gains and ethical dilemmas.

Embedding ethics in AI requires transparent algorithms, human oversight, data protection legislation, grievance redressal mechanisms, and participatory policy design.

Thus, while AI strengthens administrative capacity, its legitimacy depends on integrating technological innovation with ethical safeguards and democratic accountability.

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Prepared by Shaktimatha Learning
Efficiency + Equity + Transparency = Ethical AI Governance